How to download, install, and unlock the software
If you have already installed the trial version and purchased the software license, no additional download is required after your purchase - your trial version is the full version. You must activate (or unlock) the software with your registration code. You do not need to switch from a trial to a paid app.
How to download the app
If you purchased a license without trying, please download it at https://www.propersoft.net/.
How to install the app
The ProperConvert app is available for Windows and macOS.
To install the app on Windows, start the installer and follow the steps.
To install the app on macOS, unzip it and copy it under the Applications folder on your computer.
How to unlock the app
When you order a software license and complete your order, you receive an order confirmation email and an order fulfillment email. The order fulfillment email contains the registration code to register the software.
If you did not receive an email with the registration code, please visit the customer page and enter your email to have the code resent to you.
Please copy the registration code from the order confirmation email. The registration code looks like the following (do not copy from below; copy from your order confirmation email):
XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
Start the software (trial version, installed on your computer) and select Help->Unlock/Register under the main menu (PC or Mac version). The registration window has one long text field where the registration code should be pasted automatically if you copied it correctly. If the registration text field is empty, paste the registration code there.
Click the Activate button to activate your registration code. You will see the "Registration is confirmed. Thank you!" message if the registration code is correct.
How to switch software to a new computer
If you purchased one or more converters before and need to switch to a new computer, please follow the steps below:
- On your existing computer, start the software and click Help->Register and copy the registration code (send it to yourself by email so you have access to it on your computer)
- Click File->Open Mapping folder
- Copy mapping files from the file explorer window to an external drive
- Download the software on your new computer from the home page
- Install it and start it for the first time
- Click "I have the registration code" and copy your registration code and activate the software
- Click File->Open Mapping folder
- Move or copy mapping files from the external to the opened mapping folder
- Restart the converter
- Uninstall the software on your existing computer